dk71 Privacy Policy

1. Introduction

dk71 ("we", "us", "our") is committed to protecting the privacy and security of all players who use our online gaming platform at dk71.pro. This Privacy Policy describes how we collect, use, share, and safeguard your personal information when you access or use our services, including cricket betting, live casino, slots, crash games, and all other gaming products available on our platform.

By registering for an account or continuing to use dk71, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform. This policy applies to all users of dk71.pro regardless of their location within Bangladesh, including players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

2. Information We Collect

To provide you with a safe, personalised, and fully functional gaming experience, dk71 collects several categories of personal information. We collect only what is necessary for legitimate operational and compliance purposes.

• Identity information: full name, date of birth, and a copy of a government-issued identification document for account verification purposes.
• Contact information: email address, mobile phone number, and residential address within Bangladesh.
• Financial information: payment method details including bKash, Nagad, Rocket, or Upay mobile wallet identifiers and bank account references used for deposit and withdrawal transactions.
• Technical and usage data: IP address, device type, operating system, browser type, session timestamps, pages visited, games played, wagers placed, and clickstream data collected through cookies and similar technologies.
• Communications data: records of any correspondence between you and our customer support team via email or live chat, including support requests and complaint history.

3. How We Use Your Information

dk71 processes your personal data for specific, clearly defined purposes. We do not use your information for any purpose that is incompatible with the reasons for which it was originally collected.

• Account management: to create, maintain, and manage your player account, verify your identity, process deposits and withdrawals via bKash, Nagad, and other accepted payment methods, and keep your account secure.
• Service delivery: to provide, personalise, and improve our gaming products — including cricket betting, live casino, slots, and crash games — and to send you relevant game notifications and balance updates.
• Responsible gaming compliance: to monitor gameplay patterns that may indicate problem gambling behaviour and to enforce responsible gaming tools such as deposit limits and self-exclusion requests where applicable.
• Legal and regulatory obligations: to comply with applicable anti-money laundering requirements, fraud prevention measures, and any lawful request from competent authorities.

4. Cookies and Tracking Technologies

dk71 uses cookies and similar tracking technologies to ensure our platform functions correctly, remember your preferences, and analyse how players interact with our site. Cookies are small text files placed on your device when you visit dk71.pro.

You may manage or disable non-essential cookies — such as analytics and preference cookies — through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some features of the dk71 platform.

5. Sharing Your Information

dk71 does not sell, rent, or trade your personal information to any third party for their own commercial or marketing purposes. We may share your information only in limited, specific circumstances as described below.

• Service providers: trusted third-party vendors who assist in operating our platform — such as payment processors for bKash, Nagad, and Rocket transactions, identity verification providers, and IT infrastructure partners — are granted access to your data only to the extent required to perform their contracted services and are bound by strict confidentiality obligations.
• Legal obligations: we may disclose your personal information when required to do so by law, court order, or at the lawful request of relevant governmental or regulatory authorities. We will take reasonable steps to notify you of such disclosure where legally permissible.
• Fraud prevention and security: we may share data with fraud prevention services, anti-money laundering verification bodies, or cybersecurity partners where we have reasonable grounds to suspect fraudulent activity, account compromise, or a breach of our Terms & Conditions.

6. Data Retention

dk71 retains your personal information for as long as your account remains active or as needed to provide our services to you. Once your account is closed, we will retain certain data for a minimum period as required to fulfil our legal, regulatory, and audit obligations — typically five (5) years following account closure, unless a longer retention period is mandated by applicable law.

After the applicable retention period expires, your personal data is securely deleted or anonymised so that it can no longer be associated with you as an individual.

7. Security Measures

Protecting your personal data is a core operational priority for dk71. We implement a multi-layered security framework to guard against unauthorised access, alteration, disclosure, or destruction of your information.

• All data in transit between your device and our servers is encrypted using Transport Layer Security (TLS) protocols, consistent with industry best practice.
• Sensitive data stored on our servers — including financial identifiers and verification documents — is encrypted at rest and accessible only to authorised personnel with a legitimate operational need.
• We conduct regular security assessments, vulnerability scans, and access reviews to identify and remediate potential weaknesses in our systems before they can be exploited.
• In the unlikely event of a data breach that affects your personal information, dk71 will notify you promptly in accordance with applicable notification requirements and will take immediate steps to contain and investigate the incident.

8. Your Privacy Rights

As a registered player on dk71, you have meaningful rights over your personal data. These rights exist to give you transparency and control over how your information is processed, and we are committed to honouring them in a timely manner. You may exercise these rights by contacting our support team at [email protected].

Your rights include: the right to access a copy of the personal data we hold about you; the right to request correction of inaccurate or incomplete data; the right to request erasure of your personal data (subject to legal retention obligations); the right to object to or restrict certain types of processing; and the right to withdraw consent for marketing communications at any time without affecting the lawfulness of prior processing.

9. Children and Age Restriction

dk71 is strictly an adult gaming platform. Our services are available only to individuals who are 21 years of age or older. We do not knowingly collect, process, or retain personal data from any person under the age of 21.

• All new account registrations require age verification as part of our mandatory Know Your Customer (KYC) process. Any account found to belong to a person under the age of 21 will be immediately suspended and all associated funds returned.
• Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms such as dk71. If you believe a minor has registered an account on our platform, please contact us immediately at [email protected].
• dk71 supports national and international initiatives aimed at preventing underage gambling and promoting responsible gaming among adults aged 21 and above.

We take our responsibility to protect minors seriously and continually review our age verification procedures to ensure they remain robust and effective.

10. Third-Party Links and Services

Our platform may reference third-party payment services such as bKash, Nagad, Rocket, and Upay, as well as game content provided by studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These third-party providers operate under their own privacy policies and terms of service, which are independent of dk71's Privacy Policy.

dk71 is not responsible for the privacy practices or content of any third-party services referenced or integrated within our platform. We encourage you to review the privacy policies of any third-party services you interact with.

11. Changes to This Privacy Policy

dk71 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will update the "Last Updated" date at the top of this page and, where required, notify registered players via email or a prominent in-platform notice.

Your continued use of dk71 following the posting of any revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this page periodically so that you remain informed about how we protect your personal information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way dk71 handles your personal data, our dedicated privacy support team is available to assist you. Please reach out to us at [email protected] — we aim to respond to all privacy-related enquiries within five (5) business days.

This Privacy Policy is governed by the applicable laws of Bangladesh. Any disputes arising from or relating to this policy shall be subject to the exclusive jurisdiction of the competent courts of Bangladesh. By using dk71, you consent to the terms outlined in this Privacy Policy and confirm that you are 21 years of age or older.